FS Solutions Announces New Business Expansion Strategy
Initiative includes expansion of locations, products and service offerings
FS Solutions, a subsidiary of Federal Signal Corporation’s Environmental Solutions Group, today announced the rollout of a new business expansion strategy, which includes an expansion of FS Solution centers, inventory and service offerings in North America, to continue to meet the needs of the company’s industrial contractor customers. FS Solutions centers—currently located in Leeds, Ala.; Long Beach, Calif.; Streator, Ill.; Gonzales, La.; Toledo, Ohio; Lexington, S.C.; and La Porte, Texas—provide genuine OEM parts and factory-trained, certified technicians to offer recommendations and resolutions to any challenges customers may present.
“Based on careful consideration of comprehensive customer research, and the steady growth in recent years from one FS Solutions location to seven locations, our new strategy summarizes our approach to our customers. We help our customers succeed and achieve sustained productivity by responding with urgency, flexibility and a commitment to go the extra mile,” said Tony Fuller, director of industrial sales for FS Solutions. “At FS Solutions, we want to help our customers ‘Be Unstoppable,’” he added, referring to the company’s new tagline created as a result of the business expansion strategy. The new tagline embodies the actions FS Solutions is taking to improve and expand its level of customer service and support.
FS Solutions recently relocated its Houston location to a more spacious center in nearby La Porte. The larger facility offers greater support with a wider selection of parts, accessories and rentals, and more room for large service jobs—from basic repair and refurbishing vacuum trucks, to pump-related mechanical problems and replacing worn parts. The Lexington center, which opened earlier this month, provides waterblast equipment rentals, parts, accessories and the training customers need to run their waterblasting business more profitably. And as one of six other FS Solutions locations that serve as authorized StoneAge® repair facilities, the Lexington center helps customers maintain their StoneAge tools used for specialized waterblast cleaning applications.
The implementation of the new strategy is designed to increase the clarity, consistency and strength of the FS Solutions brand. “There is no doubt that FS Solutions is a recognized brand in North America, but we need to take it even further by informing our customers, partners and employees about the catalyst behind everything that we do—our commitment to being ‘Unstoppable,’” Fuller said.
According to Fuller, the fundamental success of FS Solutions will continue to be closely tied to offering customers the products, services and expertise they want, when and where they need it most. “Over the next year, we will expand our FS Solutions locations and service offerings in key areas throughout North America,” Fuller said. “We have the right market growth, organization and people to successfully carry out our new brand strategy and meet the expectations of tomorrow’s customers.”
Fuller cited specific examples of FS Solutions’ expanded service offerings, which include state-of-the-art chassis diagnostic software at the centers in Leeds and La Porte, and U.S. Department of Transportation (DOT) 407/412 inspection services for cargo tank equipped vehicles offered at the centers in Long Beach, Leeds and soon to be available at the center in La Porte. “Ensuring that our customers’ vehicles comply with U.S. DOT 407/412 cargo tank regulations helps them reduce downtime and minimize the potential for costly fines,” he said.
FS Solutions carries parts for all makes and models of airmoving and waterblasting equipment, as well as a team of experts at each FS Solutions center to provide repairs and maintenance.
With nearly 100 years of collective experience in industrial vacuum loading, sewer and catch basin cleaning, vacuum excavation and industrial high-pressure waterblasting, FS Solutions offers unsurpassed expertise and a unique breadth of product lines and trusted brands to meet the needs of industrial cleaning contractors and other industry professionals. For more information about products and services available from the FS Solutions centers or to find the nearest location, call 800/822-8785, or visit www.fssolutionsgroup.com.
Federal Signal Corporation (NYSE: FSS) is a leader in advancing security and well-being for communities and workplaces around the world. The company designs and manufactures a suite of products and integrated solutions for municipal, governmental, industrial and airport customers. Federal Signal’s portfolio of trusted, high-priority products include Bronto aerial devices; Diamond Consulting automatic vehicle detection and classification technology; Elgin street sweepers; Federal Automated Parking Division parking, access and revenue control systems; Federal Signal safety and security systems; Guzzler industrial vacuums; Jetstream waterblasters; PIPS Technology automated license plate recognition systems; SIRIT radio frequency identification technology; Vactor sewer cleaners and vacuum excavators; and VESystems software applications and customer management systems and services. Federal Signal was founded in 1901 and is based in Oak Brook, Ill. For more information, visit www.federalsignal.com.