North American Sweeper Magazine

It’s easy to let the years go by when you are running an office. You probably just go about your day and don’t really think about changing it up. Sometimes the little things you change around in your office space can make a big difference in productivity. These helpful suggestions don’t require a ton of [...]

The summertime months can be difficult to work through. When your crews and other employees would rather be out in the sunshine with their families on vacation, it can be difficult to keep people motivated. Why can’t everyone just have summer break, like the kids do? Life just doesn’t work that way. Doing their top [...]

It’s no secret that fostering good relationships with your customers will give you an advantage in retaining contractors. But how much time and which customers do you focus on? This is an interesting dilemma, when solved, may yield to increase revenues. The truth is, you can’t afford to neglect any customer, but there may be [...]

It has become increasingly important to know your customers’ expectations and understand how unhappy customers can damage your business. A quote from well-known customer service and customer experience advocate, Bill Quiseng, encourages organizations to “work as hard to keep a customer as you do to find a new one.” For every customer who takes the [...]

This is a sensitive topic. You don’t want to imagine the people on your payroll, the very people you hand-picked to help you succeed, would ever steal from you. You entrust them with your business and your very livelihood. An anonymous survey conducted by Forensic Accounting Firm Kessler found that 95% of employees steal from [...]

Having a thriving sweeping business comes with its own set of challenges. One of those shouldn’t be your computer system. With all the technology updates to make computers more affordable and user-friendly, it’s easy to give your system a whole new makeover. Not only is this geared towards making your office space more paperless and [...]

Do you judge companies on their websites? If you do, you’re not alone. Think about it. People are forming opinions about your company based on your website alone. Is it up to the standard it should be? Modern. Fresh. Easy to use. Those are all common elements, but look a step further for a moment. [...]

I speak with sweeping contractors daily and am amazed at one common thread among the most successful operators. There are several, but for the purpose of this writing, we’ll focus on one. Image. The most successful sweeping contractors that I encounter present a polished and professional image. They run an organized, structured program for their [...]

When lay-people think of street sweeping, they immediately and solely think of keeping streets clean and, when pushed, consider the storm drains being kept clear of blockages. But beyond that, they are ignorant of how many things are affected by this job, like preventing floods during heavy rain seasons and pollution in waterways. For professional [...]

Street sweepers and their manufacturers continue to evolve and add features in order to meet current and anticipated user demands. While some of the following features might be considered standard equipment for one company, another company might be waiting to add several features together in an upgrades package once they are about to narrow down [...]