North American Sweeper Magazine

The internet has, without a doubt, made our lives easier. We can stay connected to friends and family through the convenience of email and social media sites like MySpace and Facebook, and information on just about anything we want to know is a few key strokes away with search engines like Google and Yahoo. There [...]

Lead By Example and Employees Will Follow You Anywhere “Do as I say, not as I do.” This is a motto some bosses lead by. However, the Autocratic Leadership model is becoming a thing of the past. As we move further away from the time of feudal lords circa Medieval Europe, this leadership style has [...]

It’s bound to happen: an employee is badly injured, a power outage knocks out your computer system, or bad weather takes out your equipment or your facility. Unexpected emergencies can momentarily shut down operations, or even worse, put you out of business for extended periods of time, forcing your customers to go elsewhere—and stay there. [...]

Trades shows were long thought to go the way of extinction, much like the dinosaur or the dodo. But instead, they’ve flourished. Perhaps people are longing for personal contact more than ever in the era of go-to meetings, video calling, and instant messages. Also, the more global business becomes, the more convenient it is to [...]

Mike Lucht, President of Eagle Eye Tracking, Inc., developed a GPS event tracking system for his own use at Progressive Sweeping in Toledo, Ohio. He wanted something that would help his company work more efficiently on a job by being able to track exactly how long a particular job was worked automatically. Being able to [...]

Retirement used to be simpler. All you had to do was put in your time at work, retire and collect your checks. Between the company pension and Social Security, most retirees figured they had it made. However, times have changed. For most people in the working world, traditional defined-benefit pension plans have become a thing [...]

With an ongoing labor crunch, developing an effective employee orientation experience is crucial. Many employees make the decision to stay or quit within the first six months of starting out at a new job. By implementing and executing a well thought out orientation program, you will not only help in retaining employees, but you will [...]

Business owners often start their business with the best intentions. They form the business name, draw a logo, and create a slogan. A few years later, the business has grown, but it is still lagging behind the competition. This may indicate that change is necessary. While it’s important to choose a strategic business name initially, [...]

Collecting money is a job most people shy away from. No one likes a confrontation or asking to be paid. For some people, being asked to pay a bill is insulting and can result in defensive behaviors. How can you collect money from these customers without blowing up at them and losing your cool? Having [...]

Recognition is one of the most effective ways to reinforce an organization’s culture, support its objectives, and retain top performers. In fact, recognition means the acknowledgment of an individual/ team desired behavior, effort or business result that supports the organization’s goals and values. Study after study has shown that what workers want from their jobs [...]